Cruise Industry Expertise
The cruise industry demands a unique combination of maritime expertise and world-class hospitality skills. PT. AOM Indonesia specializes in providing cruise lines with Indonesian crew members who excel in both — delivering exceptional guest experiences while maintaining the highest safety standards at sea.
Indonesian hospitality is renowned worldwide, and our cruise crews bring this natural warmth and service excellence to every vessel they join.
Departments We Staff
Deck & Engine
Officers and ratings for bridge and engine room operations, maintaining the vessel's navigation and propulsion systems.
Hotel & Housekeeping
Cabin stewards, housekeeping supervisors, and laundry staff trained in luxury hospitality standards.
Food & Beverage
Chefs, cooks, waiters, bartenders, and galley staff with international cuisine and fine dining experience.
Entertainment & Activities
Activity coordinators, spa therapists, fitness instructors, and guest services staff.
Bar & Lounge
Professional bartenders and service staff trained in mixology and premium beverage service.
Galley & Bakery
Specialist pastry chefs, bakers, and butchers for high-volume cruise ship dining operations.
Training & Preparation
Our cruise crew candidates undergo specialized pre-embarkation training that covers:
- Customer service excellence and guest interaction protocols
- STCW basic safety training and crowd management
- Food safety (HACCP) and hygiene certifications
- English language proficiency assessment and training
- Cultural sensitivity and diversity awareness
- Emergency response procedures specific to passenger vessels